Every comment gets a reply.
TootiSale answers Instagram comments and DMs for small shops: a public reply under the post, a private message with the link they asked for, and a person ready to take over.
Comments
your.shop Sent you a DM!
Message from your.shop
Hi Sara! It's $18, in stock, and ships tomorrow.
Paper Moon, hardcover
View bookyourshop.comHow it works
Pick a post and a word.
Choose a post or Reel, and the words to listen for, like “price” or “link”.
Write both replies.
A short public reply under the comment, and a private message with the details or link they asked for.
Test, then go live.
Try it on a test comment first. Once it is live, matching comments get answered, and anyone on your team can take over a chat from the inbox.
Built inside Meta's rules
Instagram sets clear limits on what a business may automate. TootiSale is built to stay inside them.
- Official API only
- It connects through Meta's Instagram API with its own Meta app. We never ask for your password and never scrape.
- People write first
- It only answers people who commented or messaged you, inside Meta's time windows, with one private reply per comment.
- A person can step in
- Any conversation can move to the inbox, where someone on your team answers by hand.
- STOP means stop
- Anyone can send STOP to end automated messages, and START to get them back.
- Honest links
- Links only point to domains the shop has approved, never through public link shorteners.
- Data you can delete
- Send DELETE in a DM, or use the form in our privacy policy. Requests are completed within 30 days.
In a private pilot
TootiSale is running with one online shop while we get the details right. We are not opening new accounts yet.
Run a shop on Instagram and want to hear when we do? Write to us:
Questions about your data: privacy@tootisale.com
sara.reads price?